Fraud Awareness Info-Guide
The following info-guide is a document designed to help you navigate through the different government programs, services and regulations which deal with fraud, and identify those of interest. Although most of the questions will be answered in the info-guide, the list is by no means exhaustive. The selected items provide a helpful overview of programs, services and regulations in a related area. This blended product of both federal and provincial information is developed to answer a growing demand for strategic information by business people. Municipal and other non-government information could be included, depending on the content and region. Further information on these programs, services and regulations can be obtained through any of the following:
- calling the telephone numbers listed under the program descriptions using the links listed in the program descriptions
- to visit Web sites and Canada Business documents
- calling 1-800-272-9675 and speaking with one of the information officers
Identity Theft Kit for Business - Consumer Measures Committee
Identity theft (ID theft) is serious. This kit identifies key ways to reduce your risk of becoming a victim. It contains the following information:
Identity Theft: A Consumer Issue for Business
Tips for Reducing the Risk
What to do When a Thief Strikes
Tools: What and How to tell Customers About a Breach
ID Theft - A Primer - Office of the Privacy Commissioner
Explains what is ID theft and how to avoid becoming a victim.
Fraud ... can you Recognize it? Report it? Stop it? - ABCFraud.ca
Take a Fraud Quiz and see what you know about frauds and scams in Canada.
Fighting Fraud on the Front Lines: A Retailer's Guide - Bank of Canada
Provides easy-to-follow advice on how Canadian retailers can avoid becoming victims of bank note counterfeiting, payment card crime, cheque and money order fraud, and identity theft.
Competition Act - Misleading Advertising and Deceptive Marketing Practices - Industry Canada
The Competition Act specifically prohibits deceptive telemarketing, deceptive prize notices and schemes of pyramid selling.
Competition Act - Pyramid Selling and Multi-Level Marketing Schemes - Industry Canada
The Competition Act explains the differences between multi-level marketing plans and schemes of pyramid selling, and sets out the responsibilities for operators and participants in these types of plans.
Web site: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/home
Promotional Contests - Section 74.06 - Competition Act - Industry Canada
Section 74.06 of the Competition Act prohibits any promotional contest that does not disclose the number and approximate value of prizes, the area or areas to which they relate and any important information relating to the chances of winning such as the odds of winning.
Web site: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/home
Protection of Personal Information - Your Responsibilities - Privacy Commissioner of Canada
The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out ground rules for how private sector organizations may collect, use or disclose personal information in the course of commercial activities.
Privacy Breach Checklist - Privacy Commissioner of Canada
A checklist that organizations can use to help ensure they have made the appropriate considerations in dealing with a possible privacy breach.
Web site: http://www.privcom.gc.ca/information/guide/2007/gl_070801_02_e.asp
Fraud Awareness Fact Sheet for Small and Medium-Sized Enterprises - Industry Canada
The Competition Bureau has a fact sheet on how to prevent fraud from affecting your business. It answers the following questions:
What should I do if I receive an invoice for office products that I did not order?
A telemarketer tried to sell me a product by saying that my company had already placed an order for the product. Is this a scam?
I received an invoice for listing my company’s details in a business directory. Is this legitimate?
My company received an invoice that appears to be from a well-known association requesting payment for membership renewal. Should I send payment?
I received an invoice for the renewal of my company’s Internet domain name that appears to be from an official Internet registry or agency of the Government of Canada. Is this legitimate?
How can I protect my customers from ID Theft?
Fraud Prevention Forum -- Campaign 2008 - Industry Canada
The Fraud Prevention Forum raises awareness of the dangers of fraud, while educating the public on how to "Recognize it. Report it. and Stop it."
The FACT Campaign: Fraud Awareness for Commercial Targets - Industry Canada
Provides businesses and not-for-profit organizations with the "Facts" necessary to avoid becoming victims of fraud.
Fact Sheet: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/02051.html
Fraud Prevention Forum: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/h_00122.html
Fact Campaign: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/02600.html
Beware of Scams - Office of the Superintendent of Financial Institutions Canada
Offers information and warnings on scams.
Web site: http://www.osfi-bsif.gc.ca/osfi/index_e.aspx?ArticleID=164
Bad Cheque Control - Canada Business
Learn to recognize the characteristics of people who are deliberately passing worthless cheques.
Preventing Theft - Canada Business
An owner-manager can lose a great deal of money from theft. Theft takes many forms such as employee embezzlement/pilferage, shoplifting, burglary and robbery loss. Prevention must start with the small merchant.
Security Features for Canadian Bank Notes - Bank of Canada
The Bank of Canada offers tools, free printed materials, and information services to help the public, financial institutions and retailers to quickly, easily, and reliably identify genuine bank notes.
Anti-Counterfeiting - US Department of Treasury
The Web site offers information on security features for US currency in order to help identity genuine bank notes.
Royal Canadian Mounted Police (RCMP)
The RCMP Web site offers information on different types of fraud such as:
advance fee fraud;
online auction fraud;
Provides a list of many scams affecting both businesses and consumers as well as alerts and warnings. The Web site also has questions and answers regarding ID Theft.
Identity Theft – Questions and Answers http://www.safecanada.ca/identitytheft_e.asp
Canadian Council of Better Business Bureaus
Provides information about the most current scams. It also has information on fake invoices, office supplies scams, con artists, etc.
RECOL.ca Reporting Economic Crime On-Line
RECOL will recommend the appropriate law enforcement or regulatory agency and/or private commercial organization for potential investigation. RECOL provides real time data pertaining to the current fraud trends. It also provides support for education, prevention and awareness of economic crime.
Web site: https://www.recol.ca/intro.aspx
PhoneBusters is the central agency in Canada that collects information on telemarketing, advanced fee fraud letters and identity theft complaints.
Web site: http://www.phonebusters.com/english/recognizeit.html
Consumer Sentinel: The Cybertool for FraudBusters
The Consumer Sentinel is a one-stop, secure investigative cybertool and complaint database, on a separate restricted-access secure Web site, that provides hundreds of law enforcement agencies immediate access to Internet cons, telemarketing scams and other consumer fraud-related complaints. It gives consumers a way to voice their complaints about fraud to law enforcement officials worldwide.
Web site: http://www.ftc.gov/sentinel/
Victim of Fraud?
If you are a victim of fraud, contact your local RCMP Detachment or the police service of jurisdiction in your area.
Canada's Credit Reporting Agencies
Web site: http://www.equifax.com/EFX_Canada
Telephone: 1-800-663-9980; in Québec 1-877-713-3393
Web site: http://www.transunion.ca/
Information contained in this document is of a general nature only and is not intended to constitute advice for any specific fact situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.
Some of the hypertext links lead to non-federal government sites which are not subject to the Official Languages Act and the material is available in one language only.